Privacy Policy

Menopause Foundation of Canada (“MFC”) is committed to protecting your privacy. This MFC Privacy Policy applies to the collection, use and disclosure by MFC of information about identifiable individuals (“Personal Information”) collected by MFC during its operations and provision of services to members of MFC and others, and through our websites.

Collection of your Personal Information
MFC may collect Personal Information when you provide it to us, such as your e-mail address, name, home address or telephone number. MFC may also collect demographic information, such as your postal code, age, gender, preferences and interests.

You can choose voluntarily to create a public profile on some of our websites, containing information about yourself, such as your hobbies, expertise, associations and interests. Any information you choose to enter in your public profile will be visible to other users of our websites and when you interact with other users (for example through blogs, forums, and chat rooms), a link to your public profile may be displayed. Please keep in mind, when considering whether to provide Personal Information through a MFC website, that any information you provide may be collected and used by others.

MFC may collect information about your visit to our websites, including the pages you view, the links you click and other actions taken within our websites. We also collect certain standard information that your browser sends to every web site you visit, such as your IP address, browser type and language, access times and referring web site addresses.

Certain MFC website services may be co-branded and offered in conjunction with other companies. If you register for or use such services, both MFC and the other companies may receive information collected in conjunction with the co-branded services.

Use of your Personal Information
MFC uses your Personal Information to deliver our services to our members and others, including those who use our websites.

Our website services may include the display of customized content and advertising based upon the information MFC has collected. MFC also uses your Personal Information to inform you of other products or services available from MFC and may use your Personal Information to send you surveys regarding our current services or new services that MFC is considering offering.

Disclosure or transfer of your Personal Information
MFC does not sell, rent or lease its membership or user lists to third parties. MFC may, from time to time, contact you on behalf of a third party about a particular offering or materials that we believe may be of interest to you. In those cases, your Personal Information (e-mail, name, address, telephone number) is not transferred to the third party.

We occasionally hire other companies (“Service Providers”) to provide limited services on our behalf, such as handling the processing and delivery of mailings, internet service providers sending our messages or hosting our websites, providing member and user support, processing payment transactions, or performing statistical analyses of our services, marketing and membership support, among other MFC activities (collectively, the “Services”).

We will only permit Service Providers access to Personal Information to the extent that it is required to deliver the Services and will require them, through contractual means, to maintain the confidentiality of your information and respect your privacy. Specifically, we will require Service Providers to establish and maintain appropriate safeguards for Personal Information and prohibit them from using Personal Information we transfer to them, except for the purpose of providing the Services, and from disclosing such Personal Information.

MFC may access and/or disclose your Personal Information if required or permitted to do so by law. MFC may also access and/or disclose your Personal Information under the following circumstances: (a) to comply  with a legal requirement including but not limited to one imposed by a warrant, subpoena, court order or like instrument served on MFC; (b) where MFC has reasonable grounds to believe that such access or disclosure is necessary to prevent or investigate any breach of an agreement or contravention of a law;  or (c) in urgent circumstances to protect the life, health or security of any person.

MFC may also disclose your Personal Information to its successors or any assignee of MFC. Any use or disclosure of your Personal Information within MFC will remain subject to the limitations of this Privacy Policy.

Control of your Personal Information
In certain instances, MFC offers its members and others an opportunity to limit the collection, use and sharing of their Personal Information. For example, you may choose not to receive marketing or promotional material from MFC, on its own behalf or on behalf of third parties, and may stop the delivery of future promotional e-mail and newsletters. You may contact MFC at any time to unsubscribe from future marketing or promotional materials. Our contact details are set out below.

When providing Personal Information to MFC or responding to a communication from MFC, look for a button, box, or a question asking whether you want to provide or share your Personal Information, or an unsubscribe option.

If you withdraw your consent to receipt of materials or promotions, or unsubscribe from receiving electronic messages from MFC, you may choose to do so, but there may an impact on which services MFC is able to provide to you.

Security of your Personal Information
MFC is committed to protecting the security of your Personal Information. We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. For example, we store the Personal Information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information over the Internet, we protect it through the use of encryption technologies, such as the Secure Socket Layer (SSL) protocol.

Use of Cookies
MFC uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

Statistics and Sharing
Personal data collected by MFC is never shared without explicit consent. Any statistical or aggregate data that is gathered or shared for the purpose of statistical analysis is anonymized so it cannot be traced back to an individual record.

MFC websites contain links to other sites. Please be aware that we do not claim any responsibility for the privacy practices of such other sites. We encourage our users to be aware when they leave our sites and to read the privacy statements of each and every website. This Privacy Policy applies solely to Personal Information collected by websites owned by MFC.

Correction or Updating Personal Information
If a user’s Personal Information changes (such as postal code or email address), or if a user no longer desires our services, we will endeavor to provide a way to correct, update or remove that user’s Personal Information provided to us.

Changes to this Policy
MFC encourages you to periodically review this Privacy Policy. MFC will occasionally update or change this Privacy Policy. When MFC makes changes to this Policy, you will see the word “updated” next to the Privacy Policy link on our website posting. The date that this Policy was last updated will appear at the top of the Policy.

Enforcement of this Privacy Policy
MFC welcomes your comments regarding this Privacy Policy. If you believe that MFC has not adhered to this Policy, would like to access or request an amendment to your Personal Information being held by MFC, please contact MFC by telephone, e-mail, or postal mail using the contact information below.

Attn: Menopause Foundation of Canada